Retail Sales Lead & Team Coach

knitwellgroup; Tulsa (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor Tulsa store is seeking a Sales Lead who supports and role models outstanding customer experiences while guiding associates. You’ll collaborate with the Store Manager to master store operations and prepare to step in as manager when needed.

You’ll drive a personalized shopping experience, onboard and develop a high‑performing team, and uphold the brand’s standards. This role emphasizes coaching, teamwork, and omnichannel support to ensure a seamless customer journey.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with point-of-sale systems.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficient

Coaching & communication

Flexible availability

Initiative

Delegation & prioritization

Tools

POS system

Job description

Ann Taylor Tulsa store is seeking a Sales Lead who supports and role models outstanding customer experiences while guiding associates. You’ll collaborate with the Store Manager to master store operations and prepare to step in as manager when needed.

You’ll drive a personalized shopping experience, onboard and develop a high‑performing team, and uphold the brand’s standards. This role emphasizes coaching, teamwork, and omnichannel support to ensure a seamless customer journey.