Retail Sales Lead & Team Coach

Ann Taylor; Katy (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor is hiring a Sales Lead in Katy, TX to support and role model excellent customer experiences while guiding associates. You will partner with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

The role emphasizes delivering personalized service, coaching team members, and maintaining brand standards across in-store and omnichannel channels. Regular/Part-time positions available.

Qualifications

• 6-months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative to make thoughtful decisions.
• Organizes, delegates and prioritizes to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can give their best to customers.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Skills

Customer service

Retail experience

Team coaching

Decision making

Tools

POS system

Job description

Ann Taylor is hiring a Sales Lead in Katy, TX to support and role model excellent customer experiences while guiding associates. You will partner with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

The role emphasizes delivering personalized service, coaching team members, and maintaining brand standards across in-store and omnichannel channels. Regular/Part-time positions available.