Retail Sales Lead & Team Coach

knitwellgroup; San Mateo (CA); On-site; CAD 38,000 - 48,000; Part time

Benefits offered by this job

401(k)

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead at Store 2525-Hillsdale Shopping Center in San Mateo, CA. You will be a key team member delivering personalized customer experiences and supporting associates, working with the Store Manager to be ready to step in as acting manager when needed.

You’ll bring 6 months of retail sales experience, and preferred management experience, with strong tech skills to operate a POS system.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficient

Communication & coaching

Tools

Point-of-Sale System

Job description

Ann Taylor is seeking a Sales Lead at Store 2525-Hillsdale Shopping Center in San Mateo, CA. You will be a key team member delivering personalized customer experiences and supporting associates, working with the Store Manager to be ready to step in as acting manager when needed.

You’ll bring 6 months of retail sales experience, and preferred management experience, with strong tech skills to operate a POS system.