Retail Sales Lead & Team Coach

Galleria Dallas; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Galleria Dallas is seeking a Sales Lead to assist store management with basic operations, drive sales goals, and develop associates in a fast-paced retail environment.

The role focuses on training, coaching, enforcing policies, supervising daily store operations, handling loss prevention, and delivering a full-service customer experience while maintaining high standards of performance.

Qualifications

• Must be at least 18 years of age.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• The pay rate, commission, and bonus structure varies per job title, county, city, state or province.

Job description

Galleria Dallas is seeking a Sales Lead to assist store management with basic operations, drive sales goals, and develop associates in a fast-paced retail environment.

The role focuses on training, coaching, enforcing policies, supervising daily store operations, handling loss prevention, and delivering a full-service customer experience while maintaining high standards of performance.