Sales Associate - Galleria Dallas

The Children's Place; Dallas (TX); On-site; USD 26,000 - 38,000; Part time

Job summary

The Children's Place in Dallas, TX is seeking a Sales Associate to support the Store Leadership Team in delivering exceptional service and driving store goals. You will use product knowledge and friendly communication to assist customers, process transactions, and promote promotions.

You will maintain merchandise presentation, replenish stock, and keep a clean backroom and sales floor, while adhering to loss prevention standards.

Qualifications

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Responsibilities

• Be aware of customer activity and respond with urgency to assist customers
• Greet customers and provide appropriate level of service
• Explain value and promotions and offer solutions for out-of-stock items
• Address customer concerns with sound judgment
• Demonstrate selling skills to improve conversion
• Provide fast, friendly checkout service and educate about the PLACE Card
• Maintain stock levels and ensure size/style representation
• Follow standards for merchandise presentation, signage, and display
• Keep stockroom neat and organized and maintain a customer-ready environment
• Perform daily housekeeping to company standard
• Protect assets by adhering to Loss Prevention procedures
• Inform leadership of maintenance and facility needs
• Contribute to store goals with focused efforts
• Be flexible with stock processing as needed

Skills

Excellent customer engagement

Time management

Organizational skills

Team environment

Adaptable and flexible

Physical ability to lift up to 50 lbs

Education

High School diploma or equivalent

Job description

Location:

Dallas, Texas

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs