Retail Sales Lead & Store Coach

knitwellgroup; Columbus (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through partnerships

Job summary

Knitwell Group in Columbus, OH is seeking a Sales Lead to model excellent customer experiences and guide store associates. You’ll work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will represent the brand, help onboard and develop a highly engaged team, uphold standards, drive a customer-focused, omnichannel shopping experience, and coach associates with timely feedback.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Decision making

Organization & prioritization

Job description

Knitwell Group in Columbus, OH is seeking a Sales Lead to model excellent customer experiences and guide store associates. You’ll work with the Store Manager to master store operations and be ready to step in as manager when needed.

You will represent the brand, help onboard and develop a highly engaged team, uphold standards, drive a customer-focused, omnichannel shopping experience, and coach associates with timely feedback.