Retail Sales Lead - Showroom

Hader Solutions; Jackson (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Hader Solutions in Jackson, CA is seeking a Retail Lead Specialist for our showroom team. You will drive sales of residential HVAC and plumbing services, greet customers, qualify needs, and guide homeowners to suitable solutions.

You will also lead daily floor operations, coach staff, manage schedules, and ensure merchandising standards while tracking leads and coordinating with field teams to ensure a seamless customer experience.

Qualifications

• Strong sales and customer service skills.
• Leadership ability.
• Product knowledge.
• Teamwork orientation.

Responsibilities

• Drive showroom sales of residential HVAC and plumbing services.
• Greet customers and qualify their needs.
• Explain products and service options to customers.
• Guide homeowners to suitable solutions.
• Lead daily floor operations and coach retail staff.
• Manage scheduling and merchandising standards.
• Track leads and follow up on quotes.
• Collaborate with field teams to ensure a seamless customer experience.

Job description

Role:

Retail Lead Specialist

Responsibilities:

Drive sales of residential HVAC and plumbing services in the showroom, greet customers, qualify needs, explain products and service options, and guide homeowners to suitable solutions.

Leadership & Management:

Lead daily floor operations, coach retail staff, manage schedules, and ensure merchandising standards.

Customer Engagement & Follow-up:

Track leads, follow up on quotes, and collaborate with field teams to ensure a seamless customer experience.

Qualifications & Skills:

Strong sales and customer service skills, leadership ability, product knowledge, and teamwork orientation.

Additional Info:

Training provided, a safety-focused culture, and opportunities for growth in sales or operations.