HVAC Retail Lead Gen Manager (Field & In-Store)

Aksarben Heating, Air Conditioning, Plumbing; Charlotte (NC); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Insurance after 31 days

Take-home company vehicle

Low-cost medical options starting at $

Dental and vision insurance

HSA or FSA

401(k) with company match

Paid time off and holiday pay

Company-paid life insurance

Career growth opportunities

Job summary

Brothers Heating, Cooling, Plumbing is seeking a results-driven Retail Sales Manager to oversee our retail lead generation program inside national home improvement stores. This role leads a team responsible for generating residential HVAC service and system replacement leads through customer engagement in store environments.

You will recruit, train, and manage the retail team, schedule activities, develop sales strategies, and spend substantial time in the field supporting store partnerships

Qualifications

• High school diploma or GED required.
• Minimum of two years of demonstrated sales experience.
• Prior experience managing retail teams or field sales teams preferred.
• Strong leadership, communication, and organizational skills.
• Ability to work evenings and weekends as needed.
• Strong customer engagement and sales coaching skills.
• Ability to interpret training materials and support team development.

Responsibilities

• Lead the retail sales team responsible for promoting HVAC services, heating and air conditioning consultations, and indoor air quality solutions.
• Recruit, train, and manage team members in the retail HVAC lead generation program.
• Manage daily/weekly performance, schedules, and activities to achieve lead generation goals.
• Hold regular meetings to train, motivate, and support retail associates.
• Provide coaching and leadership support to retail team members.
• Develop and implement sales strategies to increase HVAC lead generation and retail performance.
• Spend 60–65% of time in the field supporting retail associates and store partnerships.
• Build relationships with store managers and home services teams.
• Track and report key performance metrics.
• Organize store events and promotions to increase engagement and leads.
• Provide technical updates on HVAC products and promotions.

Skills

Two years sales experience

Leadership

Communication skills

Organizational skills

Evenings and weekends availability

Education

High school diploma or GED

Job description

Brothers Heating, Cooling, Plumbing is seeking a results-driven Retail Sales Manager to oversee our retail lead generation program inside national home improvement stores. This role leads a team responsible for generating residential HVAC service and system replacement leads through customer engagement in store environments.

You will recruit, train, and manage the retail team, schedule activities, develop sales strategies, and spend substantial time in the field supporting store partnerships