Retail Sales Lead - San Antonio, TX

Scandinavian Tobacco Group Tobacco Service B.V.; San Antonio (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Retail Lead, where you will be the face of a renowned Superstore in San Antonio. In this exciting role, you will have the opportunity to create a unique retail experience, ensuring that customers receive exceptional service while leading a team of dedicated associates. Your strategic vision will drive brand growth, and your strong business acumen will be essential in meeting and exceeding performance standards. This position offers a chance to make a significant impact in a vibrant retail environment, where your contributions will be valued and recognized. If you are passionate about retail and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

401(k)

Health Insurance

Paid Time Off

Vision Insurance

Qualifications

• Strong communication skills and business acumen are essential for this role.
• Experience in retail management and a commitment to excellence are key.

Responsibilities

• Lead the retail team to achieve sales and performance goals.
• Formulate strategic plans for brand growth and operational efficiency.
• Monitor store expenses and manage employee schedules effectively.

Skills

Communication Skills

Business Acumen

Retail Management

Data Analysis

Organizational Skills

Time Management

Microsoft Office Suite

Education

High School Diploma

Bachelor's Degree in Business or Related Field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We are seeking a talented and enthusiastic Retail Lead to be a brand ambassador for our Superstore in San Antonio, TX, who strives to create a unique retail experience for our customers by helping to manage day-to-day operations of the business. This individual would embody our vision to create the ultimate customer experience by delivering excellent service and leading store associates to meet and exceed our performance standards. To succeed in this role, the candidate must possess excellent communication skills, a strong business acumen, and a background in retail and/or luxury goods.

Responsibilities:

1. Formulating strategic business development plans to ensure brand growth and long-term financial success
2. Assist in setting standards and objectives for retail sales staff
3. Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards
4. Overseeing and optimizing daily retail associate routines to ensure efficiency
5. Working closely with the store manager to set and deliver upon sales and profit goals
6. Monitoring all store expenses to ensure the store stays in line with the set budget objective
7. Creating and enforcing employee schedules
8. Monitoring progress of store goals and driving results
9. Ability to execute all store operations and ensure they are completed satisfactorily
10. Motivating team members to achieve their personal best
11. Managing labor hours to reach hourly wage goal set by store manager
12. Assigning daily duties for deployment positions
13. Monitoring the store systems to ensure they are properly functioning and maintained (lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance)

Requirements:

1. Strong written and verbal communication skills
2. Proficiency in Microsoft Word, Excel, and PowerPoint
3. Ability to input, retrieve, and analyze data
4. Hands-on commitment to getting the job done
5. Proven ability to direct and coordinate operations
6. Strong organizational and time management skills
7. A general understanding of cigars and the Cigar Industry is preferred but not required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.