Sales Lead - Chico's

Chico's FAS, Inc.; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Sales Lead to inspire a chic team dedicated to empowering women through styling. This role emphasizes customer experience, team motivation, and operational excellence. Join a vibrant environment where you can develop your leadership skills while driving sales and creating memorable shopping experiences. If you have a passion for retail and a knack for motivating others, this is your chance to shine in a supportive and dynamic setting!

Qualifications

• 1+ year of retail or sales management experience preferred.
• Strong ability to learn new technologies and manage store operations.

Responsibilities

• Support management in fostering a customer-focused sales culture.
• Supervise associates and manage operational activities.
• Motivate the sales team to meet sales goals.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Multitasking ability

Sales management experience

Education

High school diploma or equivalent

Job description

Join us to apply for the Sales Lead - Chico's role at Chico's FAS, Inc.

Located at 11745 W Interstate Hwy 10, Ste 523, San Antonio, TX, we invite you to be part of our chic team dedicated to inspiring women to express their individuality through styling and social experiences.

Position Objective

The Sales Lead supports management in fostering a customer and product-focused sales culture, emphasizing our values and guiding principles in all store operations, including delivering excellent customer experiences and maximizing profitability. We believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Set clear expectations and hold the team accountable for achieving brand, performance, and behavior standards.
• Manage operational activities such as opening, closing, and merchandise flow.
• Supervise associates involved in sales, inventory, cash reconciliation, and customer services, ensuring proper staffing and knowledge of current promotions.
• Maintain standards in merchandise handling, presentation, and loss prevention.
• Motivate the sales team to meet sales goals and develop a high-performance culture.
• Train and coach team members on product knowledge and selling techniques.

Build High Performing Teams

• Inspire and motivate the team, promoting shared vision and core values.
• Encourage inclusive problem-solving and effective communication for positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote and model the MAPS principles, providing a seamless omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers and build loyalty.
• Handle customer concerns promptly and ensure efficient checkout processes.
• Maintain ongoing communication with clients via customer books and rewards programs.

Talent Development

• Support training initiatives and provide coaching based on KPI reports.
• Recognize and reward outstanding employee performance.
• Ensure adherence to employment policies.

Additional duties may be assigned, and responsibilities may vary across brands.

Qualifications

• High school diploma or equivalent
• Preferred 1+ year retail or sales management experience
• Must be 18 or older
• Excellent communication and customer service skills
• Ability to learn new technologies and manage store operations
• Strong organizational skills and multitasking ability
• Availability to work flexible hours, including nights, weekends, and holidays

Physical Requirements

• Constant walking/standing for 67-100% of an 8-hour shift
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed to match qualifications with open positions. Accommodation requests for disabilities are available. Contact your local Store Manager for assistance.