Retail Sales Lead & Product Knowledge Coach

DXL Group; Hamilton (NJ); On-site; USD 15,911 - 30,789; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include greeting guests, learning their needs, and promoting a broad range of apparel, including private labels, name brands, and tailored clothing.

You will train others on selling skills and store procedures.

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time, asking questions to learn needs, preferences and lifestyle
• Serve as a product knowledge expert to sell apparel including private labels, name brands, and tailored clothing
• Provide on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Sales skills

Coaching

Education

High school diploma or equivalent

Job description

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include greeting guests, learning their needs, and promoting a broad range of apparel, including private labels, name brands, and tailored clothing.

You will train others on selling skills and store procedures.