Retail Sales Lead & Coach with Quarterly Bonuses & Growth

DXL Group; Dublin (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group in the United States is seeking a self-driven Retail Sales Associate, Key Holder who delivers exceptional customer service in a fast-paced setting. You will welcome guests, learn their needs, and act as a product knowledge expert across apparel and tailored clothing.

You will coach teammates on selling skills and operations, supported by a base hourly wage plus commission and quarterly bonuses; the role requires HS diploma and ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service excellence

Education

High school diploma or equivalent

Job description

DXL Group in the United States is seeking a self-driven Retail Sales Associate, Key Holder who delivers exceptional customer service in a fast-paced setting. You will welcome guests, learn their needs, and act as a product knowledge expert across apparel and tailored clothing.

You will coach teammates on selling skills and operations, supported by a base hourly wage plus commission and quarterly bonuses; the role requires HS diploma and ability to lift up to 50 lbs.