Retail Sales Lead - Part-Time, Elevate Customer Experience

Paper Source; Somerville (MA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program (EAP)

Sick Pay

Paid Time Off including maternity/Par​

Company Holidays

Job summary

Paper Source in Somerville, MA is seeking a part-time Sales Lead to model great selling behaviors and mentor CSAs, ensuring exceptional customer experiences and operational excellence. You will support store leadership, drive campaigns, and maintain vibrant merchandising while safeguarding safety and standards.

The role emphasizes flexibility, hands-on leadership, and collaboration with the team to meet sales targets and deliver memorable shopping experiences for customers who return time and

Qualifications

• Provide excellent customer service and model selling behaviors.
• Lead and mentor store team to achieve goals.
• Maintain vibrant, visually appealing store presentation.

Responsibilities

• Create memorable shopping experiences to encourage return visits.
• Execute visual merchandising and replenishment standards.
• Engage customers about campaigns, promotions and products.
• Develop employees by sharing knowledge and coaching.
• Oversee store operations including receiving, returns and daily processes.
• Identify opportunities to improve store operations and customer experience.
• Collaborate and communicate effectively with the team.
• Provide constructive feedback to staff when appropriate.
• Drive sales during MOD segments and manage merchandising during periods.
• Open and close the store and ensure safety for staff and customers.
• Ensure compliance with safety, customer experience, and asset protection policies.
• Work on the selling floor and perform physical duties.

Skills

Customer service

Team leadership

Merchandising

Communication

Job description

Paper Source in Somerville, MA is seeking a part-time Sales Lead to model great selling behaviors and mentor CSAs, ensuring exceptional customer experiences and operational excellence. You will support store leadership, drive campaigns, and maintain vibrant merchandising while safeguarding safety and standards.

The role emphasizes flexibility, hands-on leadership, and collaboration with the team to meet sales targets and deliver memorable shopping experiences for customers who return time and