Part-Time Retail Sales Lead — Elevate Customer Experience

Paper Source, Inc.; Fairfax (VA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity Leave

Parental Leave

Company Holidays

401(k) with Company Match

Health Benefits

Job summary

Paper Source, Inc. in Fairfax, VA is seeking a part-time Sales Lead to model excellent selling behavior and mentor CSAs while delivering exceptional customer experiences. You will lead the team to drive sales, maintain operational excellence, and ensure a welcoming store environment.

You will oversee merchandising, campaigns, and store operations, engaging customers and guiding staff to achieve goals. This role emphasizes leadership, teamwork, and accountability within a retail setting.

Qualifications

• Excellent customer service standards.
• Knowledge of product trends and market.
• Strong store operations knowledge.
• Proven experience training employees.
• Solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively.

Responsibilities

• Create memorable shopping experiences with friendly, informed service and lead store team by example.
• Ensure vibrant store presentation through flawless Visual Merchandising & Replenishment standards.
• Leverage campaigns and services to actively sell and engage with every customer.
• Mentor and develop employees to enhance their knowledge and performance.
• Oversee store operations: receiving, returns, day-to-day processes, shrink and payroll awareness.
• Identify opportunities for continuous improvement in operations and share with team.
• Communicate effectively and collaboratively with the store team.
• Provide feedback to the store team when appropriate.
• Drive results during MOD segments to meet sales targets.
• Lead merchandising and replenishment during MOD periods.
• Open and close the building, ensuring safety of employees and customers.
• Ensure compliance with safety, customer experience and asset protection standards.
• Work on the selling floor requiring physical activity (standing, bending, lifting, etc.).

Job description

Paper Source, Inc. in Fairfax, VA is seeking a part-time Sales Lead to model excellent selling behavior and mentor CSAs while delivering exceptional customer experiences. You will lead the team to drive sales, maintain operational excellence, and ensure a welcoming store environment.

You will oversee merchandising, campaigns, and store operations, engaging customers and guiding staff to achieve goals. This role emphasizes leadership, teamwork, and accountability within a retail setting.