Retail Sales Lead, Part-Time

Johnnie-O Clothing; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Johnnie-O Clothing in West Palm Beach, FL is seeking a part-time Retail Sales Lead to deliver an exceptional customer experience and drive store performance. You will engage customers, understand style preferences, and offer personalized fashion recommendations to convey the Johnnie-O lifestyle.

In this role you’ll maintain a welcoming selling floor, support inventory and merchandising, and help meet or exceed daily sales goals while representing the brand with professionalism and enthusiasm.

Qualifications

• 4+ years of retail or customer service experience.
• Strong interpersonal skills for connecting with customers.
• Proactive, solutions‑oriented approach to service.
• Ability to adapt in a fast-paced environment with multiple priorities.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome customers with an authentic Johnnie-O brand experience.
• Listen and connect to understand needs, style preferences, and fit requirements.
• Provide styling suggestions and share product knowledge.
• Maintain a client book and build long-term relationships.
• Meet or exceed individual sales goals.
• Assist in inventory, restocking, and merchandising.
• Process transactions accurately and handle returns/exchanges.
• Follow cash handling procedures and POS accuracy.
• Support back-of-house tasks and seasonal floor changes.
• Participate in outreach, appointments, and events to grow the customer base.

Skills

Retail experience

Customer service

Sales oriented

Interpersonal skills

Stamina

Flexible schedule

POS system

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time West Palm Beach, FL, US

Johnnie-O is looking for a part-time Retail Sales Lead to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

We appreciate your interest in our company and look forward to hearing from you!