Retail Sales Lead

Johnnie-O Clothing; Delray Beach (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission opportunities

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Employee discount

Descripción de la vacante

Johnnie-O is seeking a Retail Sales Lead in Delray Beach to deliver an exceptional customer experience and drive store performance. This role emphasizes welcoming customers, styling guidance, and building lasting client relationships within a vibrant brand environment.

Responsibilities include meeting sales goals, maintaining the sales floor, and participating in events, with compensation including an hourly wage plus commissions and comprehensive benefits.

Formación

• 4+ years of retail or customer service experience in apparel or premium lifestyle brands.
• Strong interpersonal and communication skills.
• Proactive, solutions-oriented approach to service.
• Ability to multitask in a fast-paced environment.
• Comfort with evenings, weekends, and holidays.

Responsabilidades

• Welcome customers with an authentic Johnnie-O experience.
• Understand needs, style preferences, and fit.
• Provide styling feedback and product knowledge.
• Maintain client book and build relationships.
• Meet or exceed sales goals.
• Engage customers with additional product recommendations.
• Participate in outreach, appointments, and events.
• Keep sales floor and fitting rooms clean and stocked.
• Assist with back-of-house, price changes, and transfers.
• Process transactions accurately and handle returns/exchanges.
• Follow cash handling procedures in POS.

Conocimientos

Retail leadership

Customer service

Communication skills

Problem solving

Schedule flexibility

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Atlantic Avenue, Delray Beach, Delray Beach, FL, US

Johnnie-O is looking for a Retail Sales Lead to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Benefits & Compensation

• Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts.

Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.