Retail Sales Lead & Customer Experience Coach

KnitWell Group; BLOOMINGTON (MN); In loco; USD 18.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

401(k) plan

Merchandise discounts

Professional development

Community impact

Descrizione del lavoro

KnitWell Group seeks a Sales Lead for its LOFT brand at Mall of America in Bloomington, MN. This regular/part-time role emphasizes delivering personalized customer experiences and guiding associates while collaborating with the Store Manager to step in as needed.

The position demands strong communication, the ability to coach others, and flexible availability including evenings, weekends, and holidays. Benefits include 401(k), merchandise discounts, and development opportunities.

Competenze

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Mansioni

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Seamlessly step into the role of manager when needed.

Conoscenze

Retail sales experience

Management experience

POS proficiency

Communication & coaching

Flexible schedule

Initiative

Organization & delegation

Strumenti

POS system

Descrizione del lavoro

KnitWell Group seeks a Sales Lead for its LOFT brand at Mall of America in Bloomington, MN. This regular/part-time role emphasizes delivering personalized customer experiences and guiding associates while collaborating with the Store Manager to step in as needed.

The position demands strong communication, the ability to coach others, and flexible availability including evenings, weekends, and holidays. Benefits include 401(k), merchandise discounts, and development opportunities.