Retail Sales Lead: Mentor and Elevate Customer Experience

N23 Premium Brands Opco LLC; Canton (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT, part of KnitWell Group, is seeking a Sales Lead in Canton, OH to champion customer experiences and guide associates. You will collaborate with the Store Manager to embody store functions and step in as manager when needed.

The role favors 6 months of retail sales experience and some management exposure, with a focus on onboarding, coaching, and maintaining top-tier customer service. Offers include 401(k), discounts, and development opportunities.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Able to coach and develop team members.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Assist store leaders with onboarding and developing an engaged team.
• Uphold high visual and operational standards and focus on the customer.
• Provide feedback and coaching to help associates excel in customer interactions.

Skills

Retail sales

Customer service

Coaching

Onboarding

Team leadership

Tools

POS system

Job description

LOFT, part of KnitWell Group, is seeking a Sales Lead in Canton, OH to champion customer experiences and guide associates. You will collaborate with the Store Manager to embody store functions and step in as manager when needed.

The role favors 6 months of retail sales experience and some management exposure, with a focus on onboarding, coaching, and maintaining top-tier customer service. Offers include 401(k), discounts, and development opportunities.