Retail Sales Lead — Lead & Elevate Team Performance

Freehold Raceway Mall; Freehold (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Freehold Raceway Mall is seeking a Sales Lead to support store management with daily operations, develop associates, and help achieve sales goals. You will oversee opening/closing duties, supervise daily operations in management's absence, coach the team, handle customer issues, and ensure a fun, full-service shopping experience.

The role requires retail experience, strong communication, ability to multi-task, and willingness to work nights and weekends.

Qualifications

• Prior retail sales experience preferred
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Job description

Freehold Raceway Mall is seeking a Sales Lead to support store management with daily operations, develop associates, and help achieve sales goals. You will oversee opening/closing duties, supervise daily operations in management's absence, coach the team, handle customer issues, and ensure a fun, full-service shopping experience.

The role requires retail experience, strong communication, ability to multi-task, and willingness to work nights and weekends.