Retail Sales Lead — Lead, Coach & Elevate Guest Experience

KnitWell Group; Rochester Hills (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance (optional)

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

KnitWell Group, a family of iconic American fashion brands, is seeking a Sales Lead for the Village of Rochester Hills location. You will supervise a team, drive brand standards, and create a welcoming, customer-focused environment that goes beyond the sale.

You’ll partner with store leadership, manage daily operations, coach colleagues, and ensure exceptional customer experiences while meeting sales goals. Regular/Part-time role with flexible hours and opportunities for advancement.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Assist store leadership with general store operations including opening and closing.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team on track with performance goals.
• Execute cash handling, scheduling, inventory Management, and replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development and coaching feedback.

Skills

Leadership

Customer service

Communication

Retail operations

Scheduling

Team player

Education

High school diploma

Tools

POS system

Stock management

Job description

KnitWell Group, a family of iconic American fashion brands, is seeking a Sales Lead for the Village of Rochester Hills location. You will supervise a team, drive brand standards, and create a welcoming, customer-focused environment that goes beyond the sale.

You’ll partner with store leadership, manage daily operations, coach colleagues, and ensure exceptional customer experiences while meeting sales goals. Regular/Part-time role with flexible hours and opportunities for advancement.