Retail Sales Lead & Key Holder — Bonus Eligible

DXL Big & Tall; Glendale (AZ); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

Résumé du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience unmatched by other retailers.

The role emphasizes welcoming guests, acting as a product knowledge expert, and coaching team members to achieve sales goals in a fast-paced environment. Quarterly bonuses are available for the entire team.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Connaissances

Customer service

Coaching & training

Product knowledge

Communication

Formation

High school diploma or equivalent

Description du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience unmatched by other retailers.

The role emphasizes welcoming guests, acting as a product knowledge expert, and coaching team members to achieve sales goals in a fast-paced environment. Quarterly bonuses are available for the entire team.