Retail Sales Lead - Inspire Customers to Live Their Passion

170 JF Retail Services; West Des Moines (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Fabletics, a vibrant active lifestyle brand, is seeking a Full-Time Sales Lead for our Jordan Creek Town Center location in West Des Moines, IA. You will partner with the Store Manager and a team of associates to deliver a best-in-class customer experience and drive sales goals.

You will engage customers with knowledge on fabrics, fit, and product features, support in events and community projects, and help coach the team to meet performance standards while maintaining store presentation and

Qualifications

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge of active lifestyle activities such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Comfort dealing with ambiguity and taking initiative when opportunities arise.
• Familiar with retail inventory and POS systems.
• Able to multi-task, set priorities and work well under pressure.

Responsibilities

• Emb our culture and values and providing insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required.
• Boxes can weigh 10-30 lbs.

Skills

Retail sales

Team leadership

Customer engagement

Flexibility

Communication

Job description

Fabletics, a vibrant active lifestyle brand, is seeking a Full-Time Sales Lead for our Jordan Creek Town Center location in West Des Moines, IA. You will partner with the Store Manager and a team of associates to deliver a best-in-class customer experience and drive sales goals.

You will engage customers with knowledge on fabrics, fit, and product features, support in events and community projects, and help coach the team to meet performance standards while maintaining store presentation and