Retail Sales Lead & Guest Experience Champion

Aramark Corporation; California; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Aramark in California is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, assign tasks, and ensure guest service excellence while maintaining a professional atmosphere. You will lead daily cash handling, inventory, and team scheduling with a focus on outstanding customer service.

Experience in retail, math skills for reports, and knowledge of alcohol precautions are preferred.

Qualifications

• Previous retail experience preferred.
• Mathematical skills required for sales reports and audits.
• Must be of legal age to work with alcohol.
• Proof of responsible alcohol training/certification where applicable.
• Flexible with rotational schedule including weekends/holidays.
• Fluent in the native language, spoken and written.
• Computer literate in MS Office programs.
• Ability to operate POS, photocopier, calculator, printer, and phones.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties.
• Lead pre-shift meetings to communicate tasks and safety.
• Act as concierge for guests and greet customers on entry.
• Train staff to deliver customer service excellence.
• Maintain operations in manager's absence and resolve issues.
• Respond to customer complaints promptly and professionally.
• Keep stock inventory and note shortages.
• Order merchandise from warehouse/vendors as needed.
• Complete monthly safety inspections and incident reports.
• Ensure store cleanliness and pleasant atmosphere.
• Compile daily cash and sales data using Excel and POS systems.
• Lead nightly closeout and balance cash with daily sales.
• May audit cashier documentation nightly.
• Assist with scheduling and labor budgeting.
• Assist with hiring General Utility Workers and Sales Associates.
• Coordinate payroll for the department as needed.

Skills

Retail experience

Mathematical skills

Legal age to work with alcohol

Alcohol training certification

Fluent in native language

MS Office proficiency

POS System operation

Tools

MS Office

POS System

Job description

Aramark in California is seeking a Retail Sales Lead Worker to coordinate store operations, train staff, assign tasks, and ensure guest service excellence while maintaining a professional atmosphere. You will lead daily cash handling, inventory, and team scheduling with a focus on outstanding customer service.

Experience in retail, math skills for reports, and knowledge of alcohol precautions are preferred.