Retail Sales Lead: Guest Service & Team Mentor

Aramark; Toledo (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train cashiers and utility workers, and assign daily tasks to Sales Associates. The role emphasizes delivering superior guest service, maintaining a professional atmosphere, and supporting operations in the manager’s absence.

Responsibilities include supervising daily tasks, ensuring proper staffing, supervising nightly cash balance, and coordinating with vendors to meet stock needs.

Qualifications

• Previous retail experience preferred.
• Mathematical skills are required to facilitate sales reports and audits.

Responsibilities

• Perform all Sales Associate and General Utility Worker duties.
• Hold pre-shift meetings to ensure the day’s tasks are clear and that the team is aligned with safety and operational goals.
• Act as a concierge resource for guests and greet all guests entering the store.
• Train staff in customer service and help maintain smooth operations in the manager’s absence.
• Resolve guest issues promptly and professionally.
• Maintain stock inventory and coordinate with warehouse/vendors to meet demand.
• Lead nightly close-out and balance cash with daily sales.

Skills

Retail experience

Mathematical skills

Tools

POS System

MS Office

Job description

Aramark is seeking a Retail Sales Lead Worker to coordinate store operations, train cashiers and utility workers, and assign daily tasks to Sales Associates. The role emphasizes delivering superior guest service, maintaining a professional atmosphere, and supporting operations in the manager’s absence.

Responsibilities include supervising daily tasks, ensuring proper staffing, supervising nightly cash balance, and coordinating with vendors to meet stock needs.