Retail Supervisor: Merchandising, POS & Guest Service

Aramark; California; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Parental leave

Disability coverage

Job summary

Aramark is seeking a Retail Supervisor to coordinate a team at an assigned California location under the guidance of the Retail Manager. The role involves managing interactions among management, guests, employees, and vendors, while ensuring accurate pricing and strong customer service on the sales floor.

Responsibilities include supervising merchandise receiving, tagging, stocking, and inventory control, as well as occasional cashier duties and leading special projects.

Qualifications

• At least 2 years of experience in a similar role.
• Ability to use telephone, computer, Micros Point of Service (POS) system
• May be required to work overtime, nights, and/or weekends

Responsibilities

• Supervises the receiving and tagging of incoming merchandise
• Assigns daily tasks and ensures timely completion with high customer service standards
• Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
• Handles the storing of all incoming merchandise in assigned locations
• Ensures correct pricing on all products on the floor
• Maintains customer service standards
• Cashiers when necessary to expedite the processing of guest's purchasing
• Responsible for the recording of damaged merchandise
• Merchandises the floor for maximum sale of all products
• Leads special projects (e.g., holidays, events, book signings) when needed
• Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible
• Leads the maintenance of inventory levels within guidelines
• Follows through with information to team members on new products or procedures applying the information book on the floor
• Works with manager to always ensure full productivity on the floor
• Interacts with customers for possible merchandising opportunities
• Takes charge of unpacking and pricing of new merchandise
• Conducts periodic inventory count based on schedule established by controller and retail buyer
• Ensures packing slips and invoices are reconciled by the retail clerk
• Fully understands the point-of-sale system
• Follows wage and hour standards/procedures; includes meal breaks and schedules
• Schedules staff on a weekly basis and resolves break schedules to improve floor coverage and customer service
• Trains new hires on POS, safety, and responsibilities

Skills

Team leadership

Customer service

POS familiarity

Tools

Micros POS system

Job description

Aramark is seeking a Retail Supervisor to coordinate a team at an assigned California location under the guidance of the Retail Manager. The role involves managing interactions among management, guests, employees, and vendors, while ensuring accurate pricing and strong customer service on the sales floor.

Responsibilities include supervising merchandise receiving, tagging, stocking, and inventory control, as well as occasional cashier duties and leading special projects.