Retail Sales Lead: Elevate Customer Experience & Team

170 JF Retail Services; Orange (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

TechStyle Fashion Group - Fabletics in Orange Village, OH is seeking a Full-Time Retail Sales Lead at Pinecrest Mall. You will support sales and store operations, guiding a team to deliver a best-in-class customer experience and drive revenue.

The role requires at least 1 year of retail experience, with management experience considered a plus; familiarity with active lifestyle products and strong communication skills are essential. Flexibility for evenings and weekends is needed.

Qualifications

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge of active lifestyle activities (Yoga, Cycling, Pilates, etc.).
• Ability to interact socially with Customers and team members.
• Ability to work with large teams and multi-task.

Responsibilities

• Embody culture and provide insights on Live their passion.
• Engage customers with knowledge on fabrics, features, fit, and function.
• Drive customer engagement inside and outside the store.
• Provide training and feedback around the Customer Experience Playbook.
• Coordinate with Store Manager to inspire associates to meet goals.
• Communicate inventory and training needs to increase customer experience.

Skills

Retail experience

Retail management

Active lifestyle knowledge

Customer engagement

Strong communication

Team collaboration

Tools

POS systems

Inventory software

Job description

TechStyle Fashion Group - Fabletics in Orange Village, OH is seeking a Full-Time Retail Sales Lead at Pinecrest Mall. You will support sales and store operations, guiding a team to deliver a best-in-class customer experience and drive revenue.

The role requires at least 1 year of retail experience, with management experience considered a plus; familiarity with active lifestyle products and strong communication skills are essential. Flexibility for evenings and weekends is needed.