Sales Lead: Elevate Customer Experience & Team

knitwellgroup; Deer Park (NY); On-site; USD 51,577,000 - 64,472,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerOp

Community impact through partnerships

Job summary

Ann Taylor in Deer Park, NY is hiring a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to master store operations and coach associates, stepping in as needed.

The role focuses on personalized service, associate development, and maintaining high visual standards while driving a customer-centric, omnichannel shopping experience. Availability includes evenings, weekends, and holidays.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management

Technology proficiency

Communication and coaching

Tools

POS system

Job description

Ann Taylor in Deer Park, NY is hiring a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to master store operations and coach associates, stepping in as needed.

The role focuses on personalized service, associate development, and maintaining high visual standards while driving a customer-centric, omnichannel shopping experience. Availability includes evenings, weekends, and holidays.