Retail Sales Lead — Elevate Customer Experience

Staples

Indiana (PA)

On-site

USD 42,000 - 52,000

Part time

4 days ago
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Benefits offered by this job

Paid time off
Weekly pay
Career development program
Associate discounts on merchandise & w
Discounts at retailers
401(k) match
Health insurance (medical)
Dental and vision insurance

Job summary

Staples seeks Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while delivering complete solutions to customers. Hiring immediately and offering flexible part-time or full-time hours.

Provide peer coaching, lead weekly merchandising, and drive a high-quality store experience. You will coach, motivate, and supervise staff, align with company initiatives, and support the GM to

Qualifications

  • 1+ year experience selling retail products or services.
  • Must be able to engage with customers and understand their needs.
  • Effective communication skills, organization, and adaptability to changing priorities.
  • Experience coaching a team and/or supervising others.
  • Ability to work in a high paced and sometimes stressful environment.
  • Ability to lift/move materials in the 10-50 pound range.

Responsibilities

  • Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
  • Focus on exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
  • Own weekly sales and merchandising activities.
  • Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
  • Champion company initiatives and adapt to change or take on other duties as assigned.
  • Remain available and support an engaging environment.
  • Complete daily merchandising and sales tasks within the store.
  • Assist with completing and delegating operational tasks with the GM.
  • Peer coach team on behaviors to win and deliver results through role playing and feedback.
  • Be flexible to perform other duties as assigned.

Skills

Flexible schedule
Retail sales experience
Customer engagement
Team supervision
Communication
Conflict resolution
Integrity
Physical ability

Job description

Staples seeks Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while delivering complete solutions to customers. Hiring immediately and offering flexible part-time or full-time hours.

Provide peer coaching, lead weekly merchandising, and drive a high-quality store experience. You will coach, motivate, and supervise staff, align with company initiatives, and support the GM to

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