Retail Sales Lead: Elevate Customer Experience

Staples; Charleston (WV); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Employee discounts

Weekly pay

401(k) match

Medical coverage

Career development

Job summary

Staples in Charleston, WV is seeking a Retail Sales Supervisor to champion customer engagement and oversee front of store operations, focusing on increasing sales, conversions and service while guiding the team toward total solutions.

You will provide peer coaching, manage weekly sales and merchandising activities, and perform Floor Leader duties to deliver a great customer experience. The role offers flexible hours and career development opportunities, with benefits for full-time staff.

Qualifications

• Experience selling retail products or services.
• Ability to engage customers and understand needs.
• Strong communication and organizational skills.
• Experience coaching a team or supervising others.
• Ability to work in a fast-paced, sometimes stressful environment.

Responsibilities

• Provide peer coaching and support to store team to drive customer service, sales and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader responsibilities to ensure a great customer experience.
• Support Staples company initiatives and adapt to changing priorities.
• Complete daily tasks for merchandising and sales opportunities.

Skills

Customer engagement

Sales leadership

Retail experience

Communication

Team coaching

Flexibility

Physical ability

Job description

Staples in Charleston, WV is seeking a Retail Sales Supervisor to champion customer engagement and oversee front of store operations, focusing on increasing sales, conversions and service while guiding the team toward total solutions.

You will provide peer coaching, manage weekly sales and merchandising activities, and perform Floor Leader duties to deliver a great customer experience. The role offers flexible hours and career development opportunities, with benefits for full-time staff.