Retail Sales Supervisor (Charleston, WV)

Staples; Charleston (WV); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Employee discounts

Weekly pay

401(k) match

Medical coverage

Career development

Job summary

Staples in Charleston, WV is seeking a Retail Sales Supervisor to champion customer engagement and oversee front of store operations, focusing on increasing sales, conversions and service while guiding the team toward total solutions.

You will provide peer coaching, manage weekly sales and merchandising activities, and perform Floor Leader duties to deliver a great customer experience. The role offers flexible hours and career development opportunities, with benefits for full-time staff.

Qualifications

• Experience selling retail products or services.
• Ability to engage customers and understand needs.
• Strong communication and organizational skills.
• Experience coaching a team or supervising others.
• Ability to work in a fast-paced, sometimes stressful environment.

Responsibilities

• Provide peer coaching and support to store team to drive customer service, sales and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader responsibilities to ensure a great customer experience.
• Support Staples company initiatives and adapt to changing priorities.
• Complete daily tasks for merchandising and sales opportunities.

Skills

Customer engagement

Sales leadership

Retail experience

Communication

Team coaching

Flexibility

Physical ability

Job description

Job Type Permanent

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits

Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

Own weekly sales and merchandising activities

Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

Remain available and always support an engaging environment

Complete daily tasks for merchandising and sales opportunities within the store

Assist with completing and delegating operational tasks in partnership with the GM

Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Be flexible to perform other duties as assigned

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

1+ year experience selling retail products or services

Must be able to and want to engage with customers and understand their needs

Effective communication skills, organization, and adaptive to changing business priorities

Experience coaching a team and/or supervising others

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.