Retail Sales Lead — Drive Customer Experience & Team Growth

170 JF Retail Services; Richmond (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discount 70%

Free outfits monthly

Paid sick time

401k match

Annual bonus plan

Paid time off

Flexible schedule

Job summary

Fabletics in Richmond, VA is hiring a Full-Time Sales Lead for Short Pump Town Center. You will drive an exceptional customer experience, lead a fast-paced retail team, and partner with the Store Manager to hit bold sales targets.

We value product knowledge, hands-on coaching, and the ability to connect online and in-store shopping. 1 year in retail and a flexible schedule including evenings and weekends are preferred.

Qualifications

• 1 year of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge & familiarity of active lifestyle choices (yoga, cycling, running, etc.).
• Ability to interact with customers, employees and partners in-store and online.

Responsibilities

• Actively engage customers with product knowledge (fabrics, fit, function).
• Lead store team to meet/exceed sales goals and performance metrics.
• Provide training and feedback based on the Customer Experience Playbook.
• Coordinate with Store Manager on inventory and training needs to improve customer experience.
• Maintain store merchandising guidelines to enhance the purchasing journey.
• Support safety and security standards and address issues promptly.
• Unpack inventory and assist with restocking as needed.

Skills

Retail experience

Customer service

Team leadership

Flexible schedule

Active lifestyle knowledge

Job description

Fabletics in Richmond, VA is hiring a Full-Time Sales Lead for Short Pump Town Center. You will drive an exceptional customer experience, lead a fast-paced retail team, and partner with the Store Manager to hit bold sales targets.

We value product knowledge, hands-on coaching, and the ability to connect online and in-store shopping. 1 year in retail and a flexible schedule including evenings and weekends are preferred.