Retail Sales Lead: Drive Customer Experience & Sales

Staples, Inc.; Temple (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

401(k) plan with company match

Dental and vision insurance

Associate discounts

Paid time off

Job summary

Staples, Inc. is hiring Retail Sales Supervisors in Temple, TX. You will champion customer engagement, oversee front-of-store operations, and focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions.

Hiring immediately and interviews may occur in-person soon. As Floor Leader, you will coach peers, manage weekly sales and merchandising activities, and adapt to store initiatives.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.

Skills

Customer engagement

Sales leadership

Communication skills

Team coaching

Flexibility

Conflict management

Merchandising

Store operations

Job description

Staples, Inc. is hiring Retail Sales Supervisors in Temple, TX. You will champion customer engagement, oversee front-of-store operations, and focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions.

Hiring immediately and interviews may occur in-person soon. As Floor Leader, you will coach peers, manage weekly sales and merchandising activities, and adapt to store initiatives.