Retail Sales Leader & Customer Solutions Coach

Staples; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Associate discounts on in-store and on

Discounts at hundreds of retailers, <w

Job summary

Staples in Dallas is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while delivering total solutions to customers.

We offer flexible hours (full-time or part-time as store needs), competitive benefits, weekly pay, and a career development program. Previous retail leadership and strong communication are valued at Staples.

Qualifications

• 1+ year experience selling retail products or services.
• Able to engage with customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching a team and/or supervising others.
• Ability to lift/move 10-50 pounds and stand/walk for extended periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Sales coaching

Team supervision

Effective communication

Adaptability

Customer needs analysis

Flexibility

Physical stamina

Honesty and integrity

Job description

Staples in Dallas is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions and service while delivering total solutions to customers.

We offer flexible hours (full-time or part-time as store needs), competitive benefits, weekly pay, and a career development program. Previous retail leadership and strong communication are valued at Staples.