Retail Sales Lead: Customer Service & Store Ops

USCG Base Cape Cod MWR; Miami Beach, Northern (FL, KY); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid leave

Holiday pay

Pension plan

401k savings plan

Life insurance

Disability insurance

Tuition assistance

Job summary

USCG Base Cape Cod MWR is seeking a Sales Clerk Leader in Miami Beach to deliver outstanding customer service, manage merchandise selection, and support store operations. You will handle cash transactions and assist in daily opening/closing duties.

The role requires prior retail experience, ability to lift light to moderate weights, and strong teamwork to ensure smooth sales floor operations. Weekend work is required. Potential for growth within the Coast Guard Exchange network.

Qualifications

• 1. Prior retail experience in inventory control and retail sales.
• 2. Ability to lift 10 pounds and occasionally 25 pounds; stand for long periods.

Responsibilities

• Welcome customers and assist in merchandise selection.
• Maintain product knowledge and respond to customer concerns promptly.
• Oversee sale department operations, including stock, pricing changes, and signage.
• Assist in training employees on cash register duties and front-end processes.
• Operate cash register and manage cash handling procedures.
• Open/close the store and oversee other employees as needed.
• Adhere to Loss Prevention policies and safety standards.

Skills

Retail experience

Inventory control

Customer service

Cash handling

Physical stamina

Supervisory experience

USCG NAF experience

Job description

USCG Base Cape Cod MWR is seeking a Sales Clerk Leader in Miami Beach to deliver outstanding customer service, manage merchandise selection, and support store operations. You will handle cash transactions and assist in daily opening/closing duties.

The role requires prior retail experience, ability to lift light to moderate weights, and strong teamwork to ensure smooth sales floor operations. Weekend work is required. Potential for growth within the Coast Guard Exchange network.