Retail Sales Lead & Customer Experience Coach

Ann-Taylor-04806202; Rockville (MD); Presencial; USD 26 000 - 33 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Resumo da oferta

Ann Taylor in Rockville, MD is seeking a Sales Lead to support and model exceptional customer experiences. You will collaborate with the Store Manager to master store functions and coach associates, stepping in as manager when needed.

The role requires 6 months of retail sales experience (preferred) and a flexible schedule including evenings, weekends, and holidays. You will use technology to drive a customer-focused team and profitable business.

Qualificações

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsabilidades

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Conhecimentos

Retail sales experience

Management experience

POS systems

Ferramentas

Point-of-sale system

Descrição da oferta de emprego

Ann Taylor in Rockville, MD is seeking a Sales Lead to support and model exceptional customer experiences. You will collaborate with the Store Manager to master store functions and coach associates, stepping in as manager when needed.

The role requires 6 months of retail sales experience (preferred) and a flexible schedule including evenings, weekends, and holidays. You will use technology to drive a customer-focused team and profitable business.