Retail Sales Lead & Team Coach

Ann Taylor; Lancaster (Lancaster County); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Lancaster, PA seeks a Sales Lead to support the store team and deliver personalized customer experiences. You’ll partner with the Store Manager to guide associates, uphold brand standards, and ensure a smooth omnichannel customer journey using available tools.

Ideal candidates have retail sales experience and, preferably, management exposure. Flexible availability for evenings, weekends, and holidays is required to help the team meet store goals.

Qualifications

• Retail sales experience, preferred.
• Management experience, preferred.
• Proficient with point-of-sale systems.
• Strong communication and coaching skills.
• Flexible availability for evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize assignments.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to improve interactions.

Skills

Retail sales experience

Management experience

POS system proficiency

Excellent communication

Flexible availability

Organizational skills

Tools

POS system

Job description

Ann Taylor in Lancaster, PA seeks a Sales Lead to support the store team and deliver personalized customer experiences. You’ll partner with the Store Manager to guide associates, uphold brand standards, and ensure a smooth omnichannel customer journey using available tools.

Ideal candidates have retail sales experience and, preferably, management exposure. Flexible availability for evenings, weekends, and holidays is required to help the team meet store goals.