Retail Sales Lead - Customer Experience

Staples, Inc.; Burien (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible part time hours or full-time

Weekly pay

Career development program

Associate discounts on in-store and在线

Discounts at hundreds of retailers, 1

401(k) with company match

Dental and vision insurance

Medical coverage for full-time

And many more benefits

Compensation based on qualifications

Job summary

Staples, Inc. is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations.

You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions. This role offers flexible hours (part-time or full-time), weekly pay, paid time off, career development program, associate discounts, 401(k) with company match, and health benefits.

Qualifications

• 1+ year experience selling retail products or services
• Ability to engage with customers and understand their needs
• Effective communication, organization, and adaptability to priorities
• Experience coaching a team or supervising others
• Ability to work in a high-paced, sometimes stressful environment
• Manage conflict in a constructive manner

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and support an engaging store environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on behaviors to win, deliver great customer service, and deliver results through role playing and feedback.

Skills

Customer engagement

Sales focus

Communication skills

Adaptable to changing priorities

Team coaching

Conflict management

Honesty and integrity

Physical ability to lift 10-50 lbs

Job description

Staples, Inc. is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations.

You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions. This role offers flexible hours (part-time or full-time), weekly pay, paid time off, career development program, associate discounts, 401(k) with company match, and health benefits.