Lead Retail Sales & Customer Experience (Flexible Hours)

Staples, Inc.; Shorewood (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

Retail discounts

401(k) match

Dental coverage

Vision coverage

Medical coverage

Job summary

Staples, Inc. seeks Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team focus on increasing sales, conversions, and service while actively engaging customers to deliver total solutions. Hiring immediately.

Flexible hours, part or full-time based on store needs, with strong benefits and career development opportunities. Must be able to lift 10–50 pounds and work in a fast-paced environment.

Qualifications

• Experience in retail sales or services required.
• Ability to engage with customers and identify needs.
• Strong communication and organizational skills.
• Experience coaching a team or supervising others.
• Ability to handle conflict professionally and maintain integrity.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on exceptional store experience, consultative selling, and delivering total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role and direct the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to changing responsibilities.

Skills

Customer engagement

Communication

Organization

Adaptability

Coaching/mentoring

Conflict management

Integrity

Physical stamina

Job description

Staples, Inc. seeks Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team focus on increasing sales, conversions, and service while actively engaging customers to deliver total solutions. Hiring immediately.

Flexible hours, part or full-time based on store needs, with strong benefits and career development opportunities. Must be able to lift 10–50 pounds and work in a fast-paced environment.