Retail Sales Lead: Coach Teams & Elevate Service

knitwellgroup; Nashville (TN); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Discounts at sister brands

Job summary

Ann Taylor in Nashville, TN is seeking a Sales Lead to help deliver personalized customer experiences and to support associates. You will collaborate with the Store Manager to learn store functions and step in as manager when needed.

We value retail experience, strong communication, coaching skills, and tech-savviness with POS systems. This role offers part-time hours with evenings, weekends, and holidays required, and opportunities for advancement across our brands.

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Must be tech-savvy with ability to operate a POS system.
• Enjoys communicating and coaching teammates.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate and prioritize to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards while focusing on customers.
• Use tools to drive a customer-focused team and profitable store performance.
• Provide in-the-moment feedback and coaching to maximize customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Step into manager responsibilities when needed.

Skills

Customer service

Coaching

POS system

Communication

Flexibility

Initiative

Organization

Tools

POS System

Job description

Ann Taylor in Nashville, TN is seeking a Sales Lead to help deliver personalized customer experiences and to support associates. You will collaborate with the Store Manager to learn store functions and step in as manager when needed.

We value retail experience, strong communication, coaching skills, and tech-savviness with POS systems. This role offers part-time hours with evenings, weekends, and holidays required, and opportunities for advancement across our brands.