Retail Sales Lead: Coach & Elevate Customer Experience

knitwellgroup; Pearl (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor in Pearl, MS is seeking a Sales Lead to embody our brand by delivering personalized customer experiences and guiding associates. You will work with the Store Manager to deepen product knowledge, coach the team, and ensure smooth store operations.

Ideal candidates have retail experience, a willingness to lead, and flexibility to work evenings, weekends, and holidays. This role blends hands-on customer service with potential future store leadership responsibilities.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative and can organize, delegate, and prioritize tasks.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Utilize company priorities and promotions to deliver omnichannel experiences.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Coaching & communication

Flexible schedule

Tools

Point-of-Sale system

Job description

Ann Taylor in Pearl, MS is seeking a Sales Lead to embody our brand by delivering personalized customer experiences and guiding associates. You will work with the Store Manager to deepen product knowledge, coach the team, and ensure smooth store operations.

Ideal candidates have retail experience, a willingness to lead, and flexibility to work evenings, weekends, and holidays. This role blends hands-on customer service with potential future store leadership responsibilities.