Retail Sales Lead & Coach — Manager-in-Training

KnitWell Group; Allen (CA); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Résumé du poste

LOFT is seeking a part-time Sales Lead to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

Key expectations include onboarding and developing a highly engaged team, upholding visual standards, and driving a customer-centric, profitable store environment with effective coaching and use of available tools.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsabilités

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales

Management

POS system

Communication

Flexible hours

Decision making

Organization

Description du poste

LOFT is seeking a part-time Sales Lead to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

Key expectations include onboarding and developing a highly engaged team, upholding visual standards, and driving a customer-centric, profitable store environment with effective coaching and use of available tools.