Retail Sales Lead & Coach — Bonus Eligible

DXL Group; East Hanover (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group in East Hanover, NJ is seeking a self-driven Retail Sales Associate, Key Holder who thrives in a fast-paced environment and is passionate about customer service. You will welcome guests, learn their needs, and serve as a product knowledge expert across apparel.

You will coach and train team members on selling skills and procedures while supporting store operations. Compensation includes base hourly wage plus commission and quarterly bonuses; benefits include 401(k) and health plans.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Coaching

Sales

Education

High school diploma

Job description

DXL Group in East Hanover, NJ is seeking a self-driven Retail Sales Associate, Key Holder who thrives in a fast-paced environment and is passionate about customer service. You will welcome guests, learn their needs, and serve as a product knowledge expert across apparel.

You will coach and train team members on selling skills and procedures while supporting store operations. Compensation includes base hourly wage plus commission and quarterly bonuses; benefits include 401(k) and health plans.