Retail Sales Lead & Key Holder — Bonuses & Growth

DXL Group; Warwick (RI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to build lasting guest relationships and deliver an unmatched shopping experience. You will welcome guests, learn their needs, and act as a product knowledge expert across apparel lines.

In this role you will coach team members, drive selling skills, and uphold store operations, while contributing to a performance-driven environment with quarterly bonuses for the team.

Qualifications

• Demonstrates superior customer service techniques and problem resolution.
• Ability to handle complaints and find solutions efficiently.
• Willingness to lift up to 50 lbs and assist with store operations.

Responsibilities

• Greet guests, understand needs, and build rapport to deliver an unmatched experience.
• Serve as product knowledge expert across apparel and brands.
• Coach and train teammates on selling skills and operational procedures.

Skills

Customer service

Coaching teammates

Education

High school diploma or equivalent

College degree helpful

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to build lasting guest relationships and deliver an unmatched shopping experience. You will welcome guests, learn their needs, and act as a product knowledge expert across apparel lines.

In this role you will coach team members, drive selling skills, and uphold store operations, while contributing to a performance-driven environment with quarterly bonuses for the team.