Retail Key Holder: Coaching, Bonuses & Commission

DXL Group; Folsom (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who thrives in a fast-paced environment and excels at customer service and coaching teammates to reach goals.

You will welcome guests, become a product knowledge expert across apparel, including private labels and tailored clothing, and contribute to building a high-performing sales team through coaching and training.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Problem resolution

Sales skills

Product knowledge

Education

High School Diploma or equivalent

College/University degree helpful

Job description

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who thrives in a fast-paced environment and excels at customer service and coaching teammates to reach goals.

You will welcome guests, become a product knowledge expert across apparel, including private labels and tailored clothing, and contribute to building a high-performing sales team through coaching and training.