Retail Sales Lead & Coach

knitwellgroup; Birch Run (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

knitwellgroup is seeking a Sales Lead at Store 2963-Birch Run Premium Outlets, Birch Run, MI 48415. This Regular/Part time role focuses on delivering personalized customer experiences and guiding associates, collaborating with the Store Manager to step in as manager when needed.

The role requires strong communication and coaching skills, retail experience, and flexible availability including evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and can organize, delegate, and prioritize assignments.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail sales experience

Management experience

POS proficiency

Coaching

Flexible schedule

Decision making

Job description

knitwellgroup is seeking a Sales Lead at Store 2963-Birch Run Premium Outlets, Birch Run, MI 48415. This Regular/Part time role focuses on delivering personalized customer experiences and guiding associates, collaborating with the Store Manager to step in as manager when needed.

The role requires strong communication and coaching skills, retail experience, and flexible availability including evenings, weekends, and holidays.