Retail Sales Lead & Team Coach

knitwellgroup; Michigan; On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

knitwellgroup seeks a Sales Lead for Store 3678-Woodland Shopping Center-WHBM-Grand Rapids, MI. You will supervise the team, uphold brand standards, and create a welcoming, customer-centered retail experience that reflects our hospitality culture.

The role emphasizes leading by example, driving sales, coaching staff, managing operations, and collaborating with store leadership to meet goals.

Qualifications

• 2 years retail management experience preferred.
• Must be at least 18 years old.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist store leadership with general store operations (opening/closing).
• Lead by example on the sales floor and share product knowledge.
• Provide coaching and scheduling support to maintain performance goals.
• Handle cash, manage scheduling, inventory, and replenishment.
• Stay informed on current promotions and store policies.

Skills

Retail management

Customer service

Communication

Team leadership

POS system

Tools

POS system

Job description

knitwellgroup seeks a Sales Lead for Store 3678-Woodland Shopping Center-WHBM-Grand Rapids, MI. You will supervise the team, uphold brand standards, and create a welcoming, customer-centered retail experience that reflects our hospitality culture.

The role emphasizes leading by example, driving sales, coaching staff, managing operations, and collaborating with store leadership to meet goals.