Retail Sales Lead — Brand & Team Mentor

White-House-Black-Marke; Reno (NV); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and careerAdv

Advancement opportunities

Job summary

White House Black Market is seeking a Sales Lead in Reno, NV. This role partners with store leaders to supervise the team, model customer-centric service, and uphold brand standards across the store. Grow a positive culture while guiding sales, inventory, scheduling, and everyday operations to deliver memorable experiences.

The ideal candidate has retail leadership experience, strong communication, and a collaborative mindset, with flexibility to work nights, weekends, and holidays.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general store operations, including opening and closing tasks.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team aligned with performance goals.
• Handle cash, scheduling, inventory, and merchandise replenishment.
• Support scheduling and development of associates when needed.
• Contribute to a positive work environment through teamwork.

Skills

Retail management

Customer service

Leadership

Communication

Team player

Flexibility

Tools

POS system

Job description

White House Black Market is seeking a Sales Lead in Reno, NV. This role partners with store leaders to supervise the team, model customer-centric service, and uphold brand standards across the store. Grow a positive culture while guiding sales, inventory, scheduling, and everyday operations to deliver memorable experiences.

The ideal candidate has retail leadership experience, strong communication, and a collaborative mindset, with flexibility to work nights, weekends, and holidays.