Retail Sales Lead — Brand & Team Excellence

White-House-Black-Marke; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

White House Black Market is seeking a Sales Lead in Ann Arbor, MI to partner with store leaders, supervise the team, and model exceptional service. You will drive brand standards, coach staff, and ensure seamless store operations on a daily basis.

The role requires a minimum of 2 years in retail management, strong communication, and a customer-focused approach. Availability includes nights, weekends, and holidays in a part-time capacity; benefits include medical, dental, vision, 401(k),

Qualifications

• Minimum 2 years of retail management experience.
• Strong customer service and communication skills.
• Ability to lead a team on the sales floor and in-store operations.

Responsibilities

• Assist store leadership with daily operations and open/close duties.
• Share brand priorities and messages with team.
• Coach and support staff to achieve sales goals and maintain brand standards.
• Oversee cash handling, scheduling, inventory, and replenishment.
• Foster a welcoming, customer-centered experience reflecting WHBM culture.

Skills

Retail leadership

Customer service

Communication

Team collaboration

Tools

POS system

Job description

White House Black Market is seeking a Sales Lead in Ann Arbor, MI to partner with store leaders, supervise the team, and model exceptional service. You will drive brand standards, coach staff, and ensure seamless store operations on a daily basis.

The role requires a minimum of 2 years in retail management, strong communication, and a customer-focused approach. Availability includes nights, weekends, and holidays in a part-time capacity; benefits include medical, dental, vision, 401(k),