Retail Sales Lead & Brand Coach

N23 Premium Brands Opco LLC; Gainesville (VA); On-site; USD 1,897,000 - 2,369,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development across brands

Community impact through philanthropic

Job summary

LOFT in Gainesville, VA is seeking a Sales Lead to support and role model exceptional customer experiences and guide associates. You will work with the Store Manager to become an expert on store functions and be prepared to step in as manager when needed.

Responsibilities include onboarding and developing a highly engaged team, maintaining high standards, and using tools to drive a customer-focused environment. Flexible schedule includes evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviours.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Tools

Point-of-sale system

Job description

LOFT in Gainesville, VA is seeking a Sales Lead to support and role model exceptional customer experiences and guide associates. You will work with the Store Manager to become an expert on store functions and be prepared to step in as manager when needed.

Responsibilities include onboarding and developing a highly engaged team, maintaining high standards, and using tools to drive a customer-focused environment. Flexible schedule includes evenings, weekends, and holidays.