Retail Sales & Guest Experience Specialist

Macy's; Broomfield (CO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401k, medical/vision/dental/life/disab

Job summary

Macy's is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

Your warmth and product knowledge turn visits into memorable moments. You help keep the space clean, organized, and inviting so every customer feels welcome.

Qualifications

• Excellent customer service and communication skills.
• Ability to meet daily sales goals and work with a team.
• Comfortable using electronic devices and cash registers.

Responsibilities

• Welcome customers and assess needs to provide personalized recommendations.
• Maintain a clean, organized, and inviting selling space, including floor and fitting rooms.
• Interact with customers to build relationships and drive sales.
• Explain and promote Macy's Loyalty program and promotions to customers.

Skills

Customer service

Sales skills

Communication

Teamwork

POS system

Tools

POS system

Job description

Macy's is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

Your warmth and product knowledge turn visits into memorable moments. You help keep the space clean, organized, and inviting so every customer feels welcome.